Tuesday, December 02, 2008

Believe, Trust, Know


“......the wisdom of knowing that all will be fine.”

I came across a quote with these words in it this morning. I’m desperately trying to hang on to them as I make my way to the bank this morning to report a fraud on my bank account. Yes, FRAUD!

Yesterday, I wrote a cheque for 326.00 to pay for our pad rent where we live. I knew I didn’t have enough money in my chequing account to cover it so last night I went into my on-line bank account to transfer some funds from my savings. I punched in the numbers and access codes and when the page came up my mouth dropped and my heart fell in my boots as the reality of what I was looking at started to sink in. Our bank account, everything we own has been wiped clean.

Both of us kept staring at the screen trying to grasp the extent of what this meant to us. The little bit of savings we had, which is everything we had, was gone. Nothing left. We tried to collect our thoughts and not panic but it wasn’t working very well. Everything became a blur, a frenzy of thoughts racing through our minds. What now? What do we do? How will we manage? What about Christmas? What about the shopping? What about.........

I got on the phone and called the “1-800” number for my bank. Through my shaky voice I managed to explain to the guy at the other end that a bunch of withdrawals had been made on my bank account and that it was empty. I explained to him how a little while back I had received an email from them asking me to sign into my bank account and reset my security questions in order to keep my bank account secure.

The line went silent for a minute and I knew what I was about to hear wasn’t good. “Mam, the email didn’t come from us.” My heart sank even lower. “The email wasn’t from us and the transactions on your account are fraudulent,” he said.

This morning, not quite knowing how, I am desperately trying to hang on to the words I read when I opened up my email. “.....the wisdom of knowing that all will be fine.”

2 comments:

Anonymous said...

I am going to hang on to the belief that all will be well and the bank will give you back your money. This is horrible!!!

Anonymous said...

Shee-ITE!
Fingers crossed that the bank will replace your money.
Be sure to keep us informed.
-Kate